and Claims Management
We live in an age where the delivery of consistent and measured service dominates. At Axis, we understand this and work with each of our clients to better understand their requirements and those of any external regulators.
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We live in an age where the delivery of consistent and measured service dominates. At Axis, we understand this and work with each of our clients to better understand their requirements and those of any external regulators.
View All Services
Our team has commitment to deliver a consistent, proactive way to deal with claims management just as far reaching and shrewd solutions to our clients.
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Axis International
The Axis organisation was established in 1996 formed by a group of like-minded individuals whose stated aim was to provide a first class loss adjusting service, allied to technical competence and meticulous attention to detail.
From these small beginnings a first rate company has steadily evolved, which now enjoys one of the strongest brand reputations amongst its peers. As an organisation we have never sought work we could not properly service, either by skill or size.
Industries We Serve
Communications
Audit & Evaluation
Consumer Markets
Risk Surveys
Banking & Financial
Construction
Our Services
Commercial and Industrial Property Claims
Our proven experience in dealing with property claims ranges from the local to the multi-national and includes a diversity of commercial business and industry processes.
We provide clients with effective and robust management of all claims including early identification of recovery issues.
- Identification of the key drivers enabling prompt reinstatement or repair
- Early identification of loss mitigation areas
- Focus on brand protection and business restoration
- Co-ordination of effective reinstatement
- Maximisation of business recovery from day one.
Our dedicated team of specialists includes both ex-patriate and local personnel who possess essential language skills and are able to identify important jurisdictional issues.
- Major fire at telecommunication facility in the Caribbean
- Multi-million dollar explosion at Grain Terminal in South America
- Major warehouse fire in South America
- Fire in processing factory in Germany
- Multi-million dollar fire at car manufacturer in South America
- Arson claims in the UK for nightclub/bar complexes
- Multi-million condominium fire in US
- Major explosion in Louisiana aluminium plant.
Construction
We have considerable knowledge of construction and erection risks that are written on various Forms of Contract, for example:
- Design and build contracts
- Minor works contracts
- NFBTE sub-contract
- Dom 1 and Dom 2 forms of sub-contract.
Axis also have experience of less commonly encountered forms, such as the ICE Form for Engineering Works and the GC Works 1 Form for Government Contracts. We have surveyors, engineers and adjusters with extensive experience of construction work worldwide. In addition, we have adjusters qualified in law and able to deal with the complexities of liability issues that can arise in respect of contractual or third party claims.
Our philosophy is that a well-managed construction project involves a healthy rapport with the construction team, preferably before a claim arises. This enables all key members to understand their roles in ensuring that claims are notified and investigated in a timely manner. It also means potential DSU issues are considered at an early stage.
- Airport construction internationally
- Roadway construction projects
- Major housing and commercialdevelopments in the UK
- Petrochemical plants in Africa
- Hydro-electric and diesel power stations in Central America
- NHS Trust Hospital projects.
Energy and Engineering
We have an enviable reputation for handling onshore energy and engineering claims for the International Insurance Markets. We are regularly engaged by market leaders, both for material damage and related business interruption exposure.
Our field of expertise includes the following industries and related equipment:
- Power generation and distribution
- Mining, smelting and rolling mills
- Boilers, gas turbines, steam turbines and compressors
- Transformers, alternators, motors and switch gear
- Advance loss of profits
- Engineering interruption.
We adopt a project-managed approach to major losses. Where appropriate, our team works alongside carefully selected external cause-and-origin experts and forensic accountants. Under the overall control of senior loss adjusters, they achieve a correct measure of loss and ensure that all policy issues are dealt with correctly. We keep our instructing principals regularly informed of developments.
- Steam turbine failure in Budapest
- Gas turbine failure in Italy
- Diesel engine breakdown in Jamaica
- Failure of cooling coils at petrochemical plant in Thailand
- Furnace breakout claims in the USA, UK and Germany
- Cogeneration facilities in Caribbean and US.
Marine Cargo (Axis Indonesia)
Our proven experience in dealing with marine cargo claims ranges from the local to the multi-national.
We provide clients with effective and robust management of all claims including early identification of recovery issues.
Key Features of our service include:
- Identification of the key drivers enabling prompt repair or disposal of damaged cargo
- Early identification of loss mitigation areas
- Co-ordination of effective claim settlement
- Coal shipment on barge in Kalimantan
- Consumer products transport in inter-island in all over Indonesia